ORDER

1. How do I place an order ? 

• Select the items that you would like to purchase, click 'add to cart'
• Prior to confirming your order, kindly carefully review the quantity, size, color and the total amount within you cart.
• Fill in your billing details (email, phone number, name and shipping address) on the check out page.
• Complete the order via FPX / E-Wallet / ATM - Direct Bank Transfer.
• If you pay by ATM - Direct Bank Transfer, once payment has been made, kindly please attach your Bank-in Slip within 2 days by following the steps below:

  1. Click on My Account 

  2. Click on your Order Number

  3. Click on Attachment (Right Side Corner) 

  4. Attach with your Bank-in-Slip > Upload!

  That's it! We will then proceed to prepare for shipment :) 

  You should receive an email containing your order number & tracking ID once you've complete the order.

• You should receive an email or a reply from us in our Facebook/Instagram containing your order number & Tracking ID once you've complete the order.

2. Is it possible if I wish to cancel my order ?

• Strictly no cancellation once order placed.

3. How long will it takes to receive my order ? 

• READY STOCK
  Orders will be processed and shipped out to the shipping address within 72 hours upon receiving the full payment.
• BACKORDER
  Orders may take up to 2-3 weeks to be delivered.

If order contains both ready stock and backorder items, we will send out together after backorder arrives.

Parcels will usually arrive in 1 - 3 working days (West Malaysia), 3 - 5 days (East Malaysia), 5 - 18 working days for other regions (barring any unforeseen circumstances). 

4. If I make an order now and wish to get my order tomorrow, is that possible ? 

It is not possible. However, we are only able to arrange for COD within Ipoh, specific area as follow: 

• DC office

Please do opt for Pickup option upon check out if you would like to arrange for COD.